Web Site Training & Support

All of our websites are built in Content Management Systems to make it easy to update. We are happy to assist clients with their updating requirements, or if they prefer we can train members of their team to update the site in-house. Where staff availability permits e.g. for larger organisations, it may make financial sense to bring updating in-house.

Web site updating (Content Management Systems)

Our websites will all be built in a content management system such as Drupal or Wordpress and will be very easy to update after a short training session. We teach clients how to do the following:

  • Adding and linking pages
  • Changing and moving text and images
  • Changing the appearance of text using styles
  • Using styles to change the overall appearance
  • Site validation
  • Uploading files (including pdf documents)
  • Managing drafts
  • Uploading and editing images

Site Management

Managing a website can involve a number of different skills depending on the nature of the site, the number of people creating content for it, and what regular maintenance activities are required. The half day course is customised to your requirements and may include:

  • Managing the site contribution and approvals process
  • Ways to improve the quality and timeliness of content contributions
  • Forum moderation
  • Ecommerce site management e.g. optimising customer retention
  • Developing and managing partnership opportunities from affiliates to content contributors
  • Monitoring and planning for growth through advertising and other methods